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Yahoo! Mail Business Edition

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Common Questions

Can I use my existing domain with Yahoo! Mail Business Edition?
If you already have a domain name with another registrar, you can easily transfer it to Yahoo! when you sign up for Business Edition email. During the order process you’ll have the opportunity to search for a domain name or move an existing one. The option reads: "Already have a domain name? Use it at Yahoo!" Follow the link and we will lead you through the simple process. (Please note: This is not a registrar transfer. Moving a domain name means directing your nameservers to Yahoo!. Your original registrar must make this change for you. Your domain name registration remains with your current registrar and you are responsible for all ongoing domain name registration/renewal fees.)

How much does it cost to register a domain name?
It's free! Each Yahoo! Mail Business Edition account includes a free domain name. That means we pay the initial domain registration fee and yearly renewal fee for as long as you are a Yahoo! Mail Business Edition customer. Over time, that adds up to significant savings. Reserve your free domain now!

Can I use my favorite desktop email program to send and receive my Yahoo! Mail?
Yes. Yahoo! Mail Business Edition supports POP3 access to any of your email accounts. Setting up your desktop email program, such as Microsoft Outlook or Netscape Mail is easy. Read our help pages for more information.

What kind of business is Yahoo! Mail - Business Edition designed for?
The Yahoo! Mail system is a robust system that can scale to fit your business' needs. Whether you are a one person business just starting out, or an established business with hundreds of employees, Yahoo! Mail - Business Edition offers the accessibility, ease of use, and robust tools of a world class email solution. Features such as the personal Address Book for managing contacts and Calendar for scheduling meetings and events make Business Edition ideal for demanding businesses that need a boost to productivity.

Why should I outsource my email system to Yahoo! Mail?
The Yahoo! Mail platform is a well-established system with millions of satisfied customers and billions of emails successfully delivered every month. With Yahoo! Mail - Business Edition, you can expect:
  • Cost Savings: Yahoo! can provide your entire company with email for just a fraction of what other providers cost.
  • Immediate Implementation: Yahoo! Mail is so easy to set up and use, you can start setting up your email system minutes after your initial purchase. Other outsourced email systems may take weeks or months to implement.
  • Greater Reliability: Your email system is monitored 24 hours per day, 7 days per week to ensure performance and reliability.
  • Automatic Technology Upgrades: You don't have to worry that your email system will ever be outdated or need upgrading - Yahoo! automatically upgrades your email system with the latest hardware and software improvements.
Do I need to install any special software or hardware to run Yahoo! Mail?
No. No software or special hardware is necessary to use Yahoo! Mail. Once you've ordered, you'll receive a confirmation email indicating that your account has been activated. This email contains all of the information you need to be up and running in no time.

How many email accounts can I set up?
Yahoo! Mail - Business Edition includes 5 email accounts with the basic package, but you can add more accounts in increments of 5 for just $10 per month more. Currently, the Business Edition allows you to create as many as 200 email accounts at your domain.

Will recipients of my business email know that I use Yahoo! instead of an expensive in house email system?
Professional looking email is what Yahoo! Mail - Business Edition is all about. When the employees of your business send an email with their business account, the recipient sees that the email comes from employee@mybusiness.com (for example) - Yahoo! is not mentioned anywhere in that email. You can add custom "signatures" to your business email to include your business' contact information or even a promotional message about your business - so that your email is as professional looking as it can be.

How much more affordable is Yahoo! Mail - Business Edition than other email systems?
As a small business, building your own email system can be expensive and difficult. Setting up your own email system often requires expensive hardware. A typical email server can cost $2,000. An email software package that you must install yourself can be $1,000. Those costs add up very quickly.
Larger businesses face additional costs. As a company grows, email becomes an increasingly important mechanism for both internal and external communication. Many companies hire in-house system administrators at over $100,000 per year to guarantee the reliability of their email system.
Yahoo! Mail - Business Edition offers you a cost effective way to provide your employees with email. There is no need to purchase expensive hardware or software and you can eliminate the need for an IT staff. A 5 person company can handle all their email needs for just $9.95 per month. The one time setup fee for Yahoo! Mail - Business Edition is just $25, which includes the registration of your web address.

How reliable is Yahoo! Mail - Business Edition?
At Yahoo!, system reliability is a top concern. All business activity is hosted on dedicated servers that are monitored 24 hours a day, 7 days a week by the Yahoo! network operations center.

How is Yahoo! Mail - Business Edition different from Yahoo! Mail's Personal Address feature?
There are several features that make Yahoo! Mail - Business Edition a more powerful solution for businesses than Yahoo! Mail Personal Address, including:
  • Ad-Free Email Interface: The web interface of your business account is free of advertisements, giving you a more professional look and feel. Personal Address uses the standard Yahoo! Mail interface. Please note that you will receive a free 15MB website with your Business Edition service. Your website will include banner advertisements.
  • Extra Storage Space: Each of the employee email accounts that you set up through Yahoo! Mail - Business Edition includes 25 MB of free storage, instead of the standard 4MB that Personal Address users receive. This allows you to keep thousands of important emails for easy access at any time.
  • Dedicated Servers: Businesses have higher requirements for email uptime and reliability. Yahoo! Mail - Business Edition is hosted on dedicated business servers that have strict monitoring requirements.
  • Separate Interfaces: If you are like many businesses, you want to keep a user's personal email communication separate from business communications. Each business email account has its own login and interface. Also, upon termination of any individual email account, your business can reclaim any critical messages from that account. Personal Address, meanwhile, is great for the average personal email user because it is intertwined with the user's personal Yahoo! Mail Account.
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